Hey guys,
Im trying to set up to put a comment on the ticket before transitioning to a specific status, do you know how can I do?
Hi @Mario Amaya ,
=> First thing simply add a New screen in Jira.
=> Don't add any field inside that screen, because in default the comment field is added in the screen.
=> Then in the workflow transition screen add the newly added screen in the transition.
=> And click on the Validators in the workflow and select Field Required validator, inside that select Comment in the Fields Required for transition and give some error message.
=> Finally publish the workflow. Then it will work as you expected.
Comment does not seem to be an option in the required fields box. A selection is required.
hi @Matthew Gaffney , if you leave the screen you are adding blank, the comment is automatically added. So comment becomes the only item in your transition screen.
What if you already have a screen with multiple fields?
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