Email requests - turn on email support leads to error message

Bernd Altinger

When trying to turn on the email support this error message pops up:

"Unable to create new mail channel due to connection duplication. Provided mail connection definition is currently used by another mail channel"

But i cannot find the connection definition or similiar where the mail channel is already in use ...

 

 

Any help on this is appreciated

Thanks in advance!

Rani Choura

Did you get an update on this?