I'm having issues importing a csv with multiple sub-tasks.
Every time I run the import, it will only take the first sub-task in the list then generate the following error. However, if I import the next item individually, it will create the sub-task without an issue.
Any idea how I can get the full list to import as sub-tasks?
The log shows:
2024-03-06 17:03:10,885 INFO - Importer started!
2024-03-06 17:03:10,885 INFO - Engine is running in Import mode
2024-03-06 17:03:11,042 INFO - All issues will be imported to project: Task Tracking - CX Team (TTCT)
2024-03-06 17:03:11,057 INFO - Creating issue: [externalId='TTCT-20', summary='Testing / Certification']
2024-03-06 17:03:11,516 INFO - Issue created successfully with Key [TTCT-39], [externalId='TTCT-20', summary='Testing / Certification']
2024-03-06 17:03:11,695 INFO - Creating issue: [externalId='TTCT-20', summary='Go Live / Production Date (set a date)']
2024-03-06 17:03:11,705 ERROR - Issue can't be created due to the error/s [ Parent issue ID: '27126' / Key: 'TTCT-39' can not be sub-task. ]
2024-03-06 17:03:11,712 INFO - Creating issue: [externalId='TTCT-20', summary='First production order / confirmation / ASN / invoice validated']
2024-03-06 17:03:11,721 ERROR - Issue can't be created due to the error/s [ Parent issue ID: '27126' / Key: 'TTCT-39' can not be sub-task. ]
The csv contains:
| Issue ID | Parent | Issue Type | Summary | Priority | Customer Name | Assignee | Description |
| TTCT-20 | TTCT-20 | Sub-task | Testing / Certification | Normal | Elixir Kitchen | | |
| TTCT-20 | TTCT-20 | Sub-task | Go Live / Production Date (set a date) | Normal | Elixir Kitchen | | Switch staging set up to live account, ready for go live date |
| TTCT-20 | TTCT-20 | Sub-task | First production order / confirmation / ASN / invoice validated | Normal | Elixir Kitchen | | |
