nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

JQL query for kb article link tickets

Vamsi Krishna Panthulu

Does anyone know if it is possible to perform a jql search for all jira tickets that have KB article linked to them ?

Accepted answers

Asmath Basha S

Hi @Vamsi Krishna Panthulu ,

Can you mention what KB article refers in the ticket? Is that a field ?

All comments

Asmath Basha S

Hi @Vamsi Krishna Panthulu ,

Can you mention what KB article refers in the ticket? Is that a field ?

Vamsi Krishna Panthulu

knowledge base - yeah it is a field in the ticket

Asmath Basha S

Hi @Vamsi Krishna Panthulu ,

By using JQL query we can filter the tickets which is linked with the KB field.

Do you need a Query for that?
If yes then make a screenshot of that field to make a JQL Query to filter the tickets.

Vamsi Krishna Panthulu

Yeah i need a jql query to filter all the tickets with kb article linked. I did not understand your reference of screenshot.

when try find a syntax in the jql field, i dont see anything starting with knowledge or kb etc.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jql

knowledge-base

jira-service-management-cloud

jira-service-management