Hello,
Trying to capture an automation rule to flag "when issue status (e.g., in progress, done, ready for production, etc.) and resolution status (e.g., resolved) are not in sync > then send email to assignee". I am having trouble testing the rule I created... I have a test project I can use, however not sure to mark resolution as 'done'.
My rule is as follows:
1.) When issue transitioned (from any status to): ready for production, intake, intake pending, cancelled, test, on hold, awaiting approval, blocked, to do, intake hold
2.) Issue field condition: Resolution status equals 'done'
3.) Then send email: to notify assignee
Right now I have a task as 'in progress', and would like to mark as resolved to test this automation, however unsure how to make this task appear as 'resolved'?
