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Priority is getting overwritten to default priority in Jira

Fiona Brown_zxgrxf

For one of our project when you create an issue and set priority field, it automatically gets changed to the default priority value. Where is this being set ?

I can set priorities on another project and they are not being overwritten but on one specific project priority is being set to a default. I'm not sure where to change this.

Thanks,

Fiona

Accepted answers

All comments

Jack Brickey

Have you check the history tab to see if the field is being changed? It could be an automation rule.

Fiona Brown_zxgrxf

Yes - it is not. There is nothing in history to show the change. My hunch is that the project that this is happening on is using the Default Field Configuration Scheme and it's something to do with that but I'm not sure what I would change in a new field configuration scheme to make this not happen

Jack Brickey

There is a default generally selected for priority but that simply chooses the priority if one is not selected. So there are no automation rules then?

Fiona Brown_zxgrxf

No none, I've checked both at the project and globally

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