Hi all,
I am writing here since Atlassian is making changes, on good things, things that work, for no reason and it is reflecting badly.
Cloud already have limited customization capability.
Feel like they keep failing on small things that are important.
In example is adding "Request Form" to request type which mean that all fields that are part of request type will remain on issue view regardless if you move them from view or edit screen.
(request form and forms are not the same, request form is new name for portal/customer view for creating ticket)
This is plain not thinking and forcing us to reconfigure everything, and that is just one of the problem.
Is there a way to reason with them some how?
