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About Billing Member

bangun.sudjatmiko

Hi All, Need Help !!

I wanna question, about billing for member.
If condition, I have 10 user but to 5 member (billing) and to 5 member but not include as a member billing.

I want to remove 5 member not billing, just 5 member as member billing

How do that ? and i need help for how step by step to the scenario

Thank you

Accepted answers

Fazila Ashraf

Hi @bangun.sudjatmiko

Welcome to community!

By 'not billing' , do you mean remove them so they will not access the product anymore?

What will the 'not billing' users use the site for?

Also can you reconfirm that this is for Standard plan?

All comments

Fazila Ashraf

Hi @bangun.sudjatmiko

Welcome to community!

By 'not billing' , do you mean remove them so they will not access the product anymore?

What will the 'not billing' users use the site for?

Also can you reconfirm that this is for Standard plan?

bangun.sudjatmiko

To 'Not Billing' --> they as a free and can be access product, and for size just only for update 'Bug' issue type.

Yes, we plan for billing using Standard Plan for my company just only with domain @jalin.co.id

Please help @Fazila Ashraf

Thanks

Fazila Ashraf

@bangun.sudjatmiko ,

As you tagged this as Jira software standard plan, to use the product and update tickets the users need to be licensed. There are no free accounts in standard plan.

Or may be i misunderstood something. Can you share link to the documentation on mention of this not billing / free account usage?

bangun.sudjatmiko

ok @Fazila Ashraf ,

This for account without No Billing

I need , for the account with domain @euronet not include in Billing if i choose Standard Plan for my company project on jira.

Any insight for this solution ?

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