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Jira Slack Integration

Pedro_5p0cve

Hello everyone!

I'm using Jira Cloud integrated with Slack here.

However, I would like to have an easy way to update the issue status through slack. I created a workflow in Slack that, upon an emoji reaction, sends a message in the thread and I need to change issue status.

But in the Jira App there is no option to change the status.

Can someone help me?

Accepted answers

All comments

Mohanraj Thangamuthu

Hello, Good day. Within the slack app, you can select a specific issue and perform a transition.

Screenshot 2024-03-01 at 11.56.19 AM.png

Pedro_5p0cve

Yes i know, but I would like to use the status as a step in a Slack workflow.

Ayşegül Yavuz Gökçüoğlu

Hi @Pedro You want the emoji reaction to change the issue status and send a thread reply at the same time, is that right?

Emel Doğrusöz

Hi @Pedro ,

Let me know if you have any questions; happy to help.

Mansi_oqcd7n

Try with pagerly.io Pedro. in fact shoot us a message hello@pagerly.io and we would create this workflow for you immediately

Pedro_5p0cve

Yes!, It's possible?

Mansi_oqcd7n

@Pedro ,incase you are still looking and want to extend/add this as a part of the workflow you have setup, feel free to reach out hello@pagerly.io . We can help you

Ayşegül Yavuz Gökçüoğlu

@Pedro yes it is possible to achieve this functionality, but it requires the use of an additional app beyond Jira's native Slack integration.

We've built a Slack app for Jira @ Actioner. It currently allows;

1. Creating an issue by adding ticket emoji to a Slack message.
2.Then it sends a notification to your dedicated Jira project channel.

This notification consist these button to take actions such as changing it status etc. & Also you can get the issue related updates as thread replies.

While we haven't yet implemented a feature to change the issue status via an emoji reaction, it is certainly feasible.

If you are interested in exploring this further, please feel free to reach out via email or connect with us directly in our Slack community.

You can check the app here: https://actioner.com/app-directory/jira-software-22

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