Is it possible to create your own custom ticket ID and if so how?
Hi @Thebe Lephallo
Welcome to the community.
It is not possible. Project can have only one project key at a time and the ending part increases sequentially. If you need to give another key (ex; external reference no etc.) to issue, create a new field.
Hi @Tansu Akdeniz thank you. how can i then link it to the issue
You are welcome.
Add a new custom field to a service project
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