Hi everyone,
We have: Company-managed project
The main admin is a client.
He shared admin rights and set "can manage sprint" permissions to me, however I don't have options to "complete"and "start"sprints.What else should we check or do? thanks.
Hello @Victoria Khizhniak
Welcome to the Atlassian community.
You need to check the filter that is used by the board. When viewing the board click the ... button in the upper right corner and select Configure board.
Then select the General page.
Scroll down to find the filter query.
You must have the Manage Sprint permission in all projects that are within the scope of the filter. The projects need to be explicitly listed. If the projects are not explicitly listed, then Jira requires you to have the Manage Sprints permission in every project in the Jira instanc.
Hi,
Look at the board filter, may be there is issue from multiple projet.
Hello @Trudy P Claspill
Thank you! Does the filter look incorrect to you? I feel like it's the key.
Hi @Mohamed Benziane thanks, I'm looking into it, currently I have:Filter Queryfilter = "Priority (Epic & Children)" ORDER BY Rank ASC
Should it be corrected somehow?Thank you!
The board filter is definitely the problem.
Notice the message below it that says "We can't show the projects..." That means Jira can determine an explicit list of projects that are within the scope of the board. If it could determine the projects, then those projects would be listed in this area instead of the message.
This board is referencing a saved filter by name. We need to see the details of the filter named
"Priority (Epic & Children)"
Also, a little higher up on the screen you should see another entry "Saved Filter". What does it say there?
Hi @Trudy P Claspill
The Saved filter when I opened it shows:filter = "Priority (Epic & Children)" ORDER BY Rank ASCSo it's equal to Filter Query.
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