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Link to BAA Form

Kelcie Lewis_9s8jmj

Hello, does anyone have the direct link for the BAA form? I follow the links on the website and they just continuously loop back but do not provide the form to fill out even though I am signed in and I have a standard account not a free one. Atlassian support has not responded to my ticket I submitted 2 weeks ago so I appreciate any help on this! Thanks!

Accepted answers

Trudy P Claspill

Hello @Kelcie Lewis

Welcome to the Atlassian community.

Are you following the instructions from this document?

https://support.atlassian.com/organization-administration/docs/sign-a-business-associate-agreement-baa/

At what point in those instructions is your experience deviating?

When I followed the instructions, after step 2 I got a screen with information on it where I had to click a button labeled "I understand".

After that I was taken back to my Organization to the Settings > Compliance screen which then had changed to this:

Screenshot 2024-02-26 at 4.43.02 PM.png

That is the screen mentioned in Step 3.

When I clicked the "Sign a BAA" button I got the form mentioned in step 4.

I didn't go any farther than that.

All comments

Trudy P Claspill

Hello @Kelcie Lewis

Welcome to the Atlassian community.

Are you following the instructions from this document?

https://support.atlassian.com/organization-administration/docs/sign-a-business-associate-agreement-baa/

At what point in those instructions is your experience deviating?

When I followed the instructions, after step 2 I got a screen with information on it where I had to click a button labeled "I understand".

After that I was taken back to my Organization to the Settings > Compliance screen which then had changed to this:

Screenshot 2024-02-26 at 4.43.02 PM.png

That is the screen mentioned in Step 3.

When I clicked the "Sign a BAA" button I got the form mentioned in step 4.

I didn't go any farther than that.

Kelcie Lewis_9s8jmj

Hi Trudy,

This is my view when I select Settings-Compliance

Screenshot 2024-02-26 1953292.png

I am logged in and I made sure I have a standard account.

If I go to "Learn more..." it doesnt allow me to sign the BAA on that page either

Thank you for your help,

Kelcie

Trudy P Claspill

Hello @Kelcie Lewis

Don't click directly on the Learn More links. Instead click elsewhere in the box that says "Region: US". The box is a giant button.

Kelcie Lewis_9s8jmj

Wow I have it now, thank you so much! I wouldve never known to click that button, I really appreciate your help!!

Trudy P Claspill

You're welcome!

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