Hello Team,
how to copy information from Parent ticket to Subtask/child tickets using Automation Rules ? could you please share the script
Hi @Kishor Mudhili , do you want to bind the operation to any action like "Parent issue updated"?
no. I don't want to sync anyting between both issues. only when I tried to create ticket from Parent- all parent information ( perhaps Selected field ) should be copied to child issue.
Hi @Kishor Mudhili
So within an automation rule based on issue creation, you would need to check if the issue is a sub-task, then you need to retrieve the paren and then you are able to copy informaiton from the parent.
@Kishor Mudhili ok, so you already have an automation which creates subtasks, is that correct?
@Martin Bayer _MoroSystems_ s_r_o__ not created yet. im not sure how to create Automation for this . please help me
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