Can I import "Key" into Assets

Question

Hi, community.

I'm importing data for a customer and one of the attributes the they want is Key.  As I understand it, Key is a system field and cannot be added as a label.

The customer is moving from Server to Cloud and there are a number of links between regular Jira cases and Assets.

I haven't been able to import the Key - always get this error:  "You must select this attribute mapping as an identifier if the destination attribute is a system attribute".

Is this mission impossible?

Regards; Hrefna

Hrefna Kap Gunnarsdóttir_eqg79q · Answer

Hi, Rocco.

Sorry for the late reply, only saw your response this morning.

If I remember correctly, my workaround was creating a new attribute called Old_key or something like that and then importing the key into that attribute.

I never received a response here and googling didn't help at the time.  Someone at my workplace suggested to me this was one way and since was sufficient for the customer at the time, I went with that.

Rocco De Angelis_dx0oec · Answer

Hi @Hrefna Kap Gunnarsdóttir

Do you have found a solution for that problem?
Facing the some problem.