Problem: Half the biz uses the Summary field to add a specific ID, let's call it 'Screen ID'. The other half uses the Screen ID field proper (but not Summary). Both have valid arguments and we cannot align perfectly, so we want to keep both in sync if possible.
Idea: When an ID with a specific format gets added to the Summary, IF the Screen ID field is empty, THEN run an automation to copy [SPECIFIC STRING] and paste into the Screen ID field.
A string would be in the format of something like:
123-456
013-752
etc
But might appear mid-way through a Summary e.g.
Found a bug bla bla 100-020 bla bla bla