Our team is using the voting feature as a way to vote for 'this content is helpful.'
We would like to be able to vote/unvote on resolved issues as well.
Is there a way to make this possible?
@구나율
Voting on resolved issues is not possible, as the resolved issue means it is done in some way.
Please find the referenced ticket from Atlassian on the same
https://jira.atlassian.com/browse/JRACLOUD-78037
Thanks
Thank you for your response.
I will consider if there are any other good alternatives.
Thank you.
As someone who lives in a failed democracy, there could be a lot to talk about, but it's not relevant to this question.
The point of resolving an issue is that it needs no more attention. It's done, ended, irrelevant.
Voting for something that, as @Pramodh M says, "it is done in some way" is pointless, and Jira doesn't do it.
Why do you think you want to vote for issues you have decided not to do?
It seems that the problem stems from our organization's attempt to use Jira Software not for issue management purposes but rather as a knowledge management system.
I wholeheartedly agree with your view that, from an issue perspective, resolved issues no longer require attention and are no longer important.
However, since our organization is using it for knowledge management purposes,
we wanted the workflow to proceed as follows:
Instead of the flow:
FYI,
I am someone from a non-English-speaking country, and I wrote the above content with the help of ChatGPT.
Please forgive any inaccuracies in conveying the message.
Thanks.
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