Unable to delete inactive workflow

Question

Hi,

I am unable to delete inactive workflow. I am getting the following exception:

com.atlassian.cache.CacheException: java.lang.IllegalStateException: There are more than one draft workflows associated with the workflow named 'Application Development Workflow'

Looking at the exception details, I understand the reason why this is happening, but there is no way I can fix this using "On Demand" instance, as I cannot access database to manually remove leftover draft (we are avare that draft should not be left unused in the system, but that is not the subject of this question).

So, please, can anybody help with this one?

Best, Bosko.

P.S.: Full exception stack trace is attached. (exception.txt)

Vijay Khacharia · Answer

Here is the KB giving the solution if not already found by you.

https://confluence.atlassian.com/jirakb/the-jira-application-statuses-page-throws-a-500-error-608731194.html

Shiji Kumar · Answer

Anyone found a solution for this?

Bosko Kukanjac · Answer

Hi Benji,

No. The workflow I am trying to delete is not attached to any workflow scheme.

If it is attached to a workflow scheme, the "Delete" link woulnd't be visible (I am avare that deleting workflow is not allowed if it is assigned to any worfklow scheme).

However, I have tried to add it to a workflow scheme, hoping that this would result in option to discard or publish that "ghost" draft, but no, the result was the same. Once entering edit mode of workflow, there was no option to discard or publish active draft (see previous message screenshot).

As for the multiple tabs, no, I am not, I tried this in single tab, single browser window.

Thanks.