Assignee update - Automation rule to transition a Parent issue to "In Progress"

Question

Hello,

I created an automation rule to transition a Parent issue to "In Progress" when its first Sub-task is moved to "In progress".

The rule is correctly applied but for some reason, the assignee of the story is automatically updated with my name..

I added an action asking to assign the issue to the user who triggered the event but the assignee still changes with my name.

Would you please be able to help me ?

Thank you

John Funk · Accepted Answer

Hi Neelam - Welcome to the Atlassian Community!

Check the history of the field to see who is shown as updating the assignee field. I suspect you are setting that in a post function of the workflow or through another automation rule.

So, when you execute it, immediately check the audit log for the all automation rules (Settings > System > Global Automation - Audit log) to see what rules fired at the same time. Also check the issue history.

Sebastian Krzewiński · Accepted Answer

Hi @Agneessens, Neelam

Do you have set post function for changing assignee on transition? If yes it looks, that this cause an issue. To solve that you can change rule actor from you to person who trigger this rule.

Regards,

Seba

Tansu Akdeniz · Accepted Answer

Hi @Agneessens, Neelam

Welcome to the community.

Please go to Rule details and check the actor. Actor might be your user, then it is assigned to you, if there is a post-function that assigns issue to current user.