nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Board feature not showing on Service Project

Yaharin

Hey,

I created a Service project for my team and the board feature has been created but none of my team members can see the board or have excess to it - they do have access to the project and can see the issues created.
Also, they don't have many of the features I have.

How can I share the board with my team?

Thank you.

Accepted answers

All comments

Trudy P Claspill

Hello @Yaharin

Welcome to the Atlassian community.

Do the users have a User (agent) license for the Jira Service Management product?

Have they been added to the project with the Agent role?

Rilwan Ahmed

Hi @Yaharin ,

Welcome to the community !!

Go to your JSM project, in left navigation bar select boards. On top, you can see the share icon.

Yaharin

There is no Board feature.

Nikola Perisic

Welcome to the community !@Yaharin , have you checked Project Settings -> Features -> Board (this needs to be toggled on)?

Yaharin

Yes. Its on.

gab_dezjng

Hello All,

May I ask, if this has been solved?

I have the same problem and did the following
- features > board is enabled

- cleared cache/cookies

- logout/login

- still, no board showing in the left menu

I tried to report the issue but will only be redirected to community boards.

Hope anyone can help, thanks!

brady_leach

This thread is a little old, but if it helps anyone please check the filter permissions on the board. If they are not correct, the board UI element will not appear.

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