We are sharing JIRA with our clients and we don't want client to view the work logs entered by our employees. Is there any permission I can set so that client can't able to see worklog details.
Hi @Pragnesh Patel
if you are using standard Jira without any customizations related to time tracking / worklogs,viewing worklogs is not restricted at all - that means everyone can see all worklogs.
There are permissions related to worklogs but they related to the ability to create, edit or delete worklogs. Please see Managing project permissions for details.
As @[deleted]mentions, the field can't be hidden for certain users.
You are only able to restrict the usage of the the ability to create, edit or delete workflows.
Hi Pragnesh,
Just remove them from the Work On Issues permission in the Permission Scheme attached to the project.
@Brian Trepto Thanks for your response. I checked the generic permission about worklogs but I want the permission at user level. Sad to know there is no such option available as per my knowledge.
Yes @Marc Koppelaar - Not sure why this feature is not available?
@John Funk - Does this restrict to few of the users or some user group?
This is based on which users or group you grant the permission to.
If you want some users from a group to not have this permission, you need to remove them from the group
Or you can use Project Roles and put some users in the project role for that project and leave others out.
Hi @Pragnesh Patel,
Here's a workaround:- remove the time tracking field from the issue view screen- create a new screen with the time tracking field- create a new transition (available from any status to itself) with condition allowing to execute transition only to your developers (ideally grouped in a project role)- assign the new screen to the transition
If you really need to "hide" the field from clients but leave it available for your internal team there's a plugin that does that:
https://marketplace.atlassian.com/apps/23216/field-security-for-jira?tab=overview&hosting=datacenter
We are facing slightly the same issue.There are partners in our system who must not know who spend how many time on the work item.
On the other hand we are tracking time spend on that issue.
The solution for us was cloning and synching each ticket of a particular security level.
We are using Backbone Work Sync for Jira (Two Way Issue Sync) | Atlassian Marketplace,but it is not perfect and we are facing some sync issues.
Perhaps you want to give it a try.
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