Users in the portal

Question

Hello, i have a problem with my servicesdesk because i need that the users can to create a ticket without a register. It's possible?

Thanks.

Dan Breyen · Answer

Hi @Lautaro Agustin Bustos welcome to the community.  Yes, you can allow your users access to the portal without an account.  You can change those settings in your JSM Project Settings.

Here's another community article that explains this: Access without an account

Hope that helps.