nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Customer portal

Drew Montagna

Hello,

I saw this in the Atlassian documentation:

'Set up portal access in team-managed projects'. See screenshot.

I cannot find the project type that allows for a team-managed project and the option for a customer portal.

What type of project can I open that will allow for this?

Accepted answers

Mikael Sandberg

You have to enable team-managed project for JSM first before you can create one, it is turned off by default. If you go to Settings > Products and under JSM click on Configuration you will see the slider to enable team-managed projects.

Screenshot 2024-02-16 at 8.05.42 AM.png

All comments

Mikael Sandberg

Screenshot 2024-02-16 at 8.05.42 AM.png

Drew Montagna

It was on. What project do I create under JSM that will give me the team-managed option? I cannot seem to select the correct template.

Mikael Sandberg

These 4 templates are company-managed only projects, the other templates are either both or team-managed only:

Blank project for IT teams
Blank project for Business teams
IT service management
Customer service management

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management