After Migration all Group Users are not showing in Jira cloud

Question

I have 3 Groups (1,2,3) in a project A and each group have 120, 56, 243 users.

After migration, all groups (1,2,3) have been migrated into the cloud, but I have not received all the users in the group yet.

I have received Group 1-> 12, Group 2-> 8 Group 3 -> 19 users.

Manually i am able to add the users into the project, but i don't want to spend extra time to add those details.

Any reason to loss that users after migration?

I selected only users and groups related to selected projects & Include all users and groups assigned to required roles, option in Migration Assistant.

Asha Goyal_0i7i5i · Answer

Hello @Ganesh Kondeti

Could you please check the details of your migration as shown in the screenshot:

Go to migration dashboard --> chose the migration-> view details

From here you should get an idea what actually got migrated.

Hope it should help.

Thanks

Ganesh Kondeti · Answer

Hi @Asha Goyal

Thank you for shared link.

As per my requirement groups are successfully migrated into cloud, but i have not received all the users in that groups.

As per above link  Users or groups referenced in selected projects  When Migrated we have to receive  Referenced + assigned project roles + members of groups. But i have not receive all users in that groups.

Asha Goyal_0i7i5i · Answer

Hello @Ganesh Kondeti

You can refer below link for User migration.

https://support.atlassian.com/migration/docs/migrate-users-and-groups/

Please accept and vote answer if it helps.

Thanks