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Issue type hierarchy

Olaf Kleine Hörstkamp_5oec2k

I set up Issues; Initiative, Epics, Stories, tasks and Subtasks.

In the section Issue Type Hierarchy I can't set up the hierarchie. E.g. on the first Issue "Initiative" I only can set up "Initiative" AND "Epic", not stand alone "Initiative". Because of this first setting, I can't set up the following Issues....

Anybody for help please?

Best

Olaf

Accepted answers

Nic Brough -Adaptavist-

Welcome to the Atlassian Community!

Are you using Advanced plans to do this?

If so, you've created a bit of a problem for yourself, because you've put Stories at the Epic level. This assumes I am reading it right, you have given us the five layers you want to use?

All comments

Nic Brough -Adaptavist-

Welcome to the Atlassian Community!

Are you using Advanced plans to do this?

If so, you've created a bit of a problem for yourself, because you've put Stories at the Epic level. This assumes I am reading it right, you have given us the five layers you want to use?

Olaf Kleine Hörstkamp_5oec2k

Nic, many thanks! Yes I'm using advanced Roadmap, but I tried everyting to change the hierarchy!

I Cant get

Initiative to the first level
Epics to the second
Stories to the third

level, because I can't drag and drop the levels after entering the fields at the "Issue hierarchie" screen .

And sometimes I can't only enter in "Jira Issue types" "Initiative" to the "Initiative" Level. Thats only possibe when I put the Initiative to level three, but it should be level 1, or??

Many many Thanks!

Best Olaf

Nic Brough -Adaptavist-

Ok, most people would want to use stories on the base level, not the Epic level.

Let me run over how Jira's hierarchy works. If you look at a mostly unaltered hierarchy in a sample Jira, you're likely to see something like:

#	Level Name	Issue types
3	Initiative	Initiative
2	Feature	Feature
1	Epic	Epic, Book
	Story	Issue, Story, Bug
	Sub-task	Sub-task, Technical task

(This one has been altered slightly - "Book" has been added to the default Epic level)

The structure for 1 downwards is fixed in Jira, you cannot change it.

All you can do in this hierarchy is swap 2 and 3, but you could add 4, 5 etc above 3.

You can also rearrange your issue types into any level you want, as long as they are standard issue types (i.e. not sub-task types, or the default epic)

If, for example, I wanted "Book" to be at the Feature level, I would have to remove it from the Epic level, and then add it to the Feature level.

HIMANSHU KUMAR_03l35b

I have also got requirement of 5-level hierarchy. I have did little customization which fulfill the all projects requirements.

In my Org, I have also customize the hierarchy level as per the requirement as our org is following waterfall method. So, I have used "Project Details", "Milestone" and I have disabled the epic issue type. On Epic level I have used "Story", "Bug", "Defect".

So, hierarchy level would be: Project Details ->Milestone -> Story/Bug/Defect ->Task->Sub-task.

# Level Name Issue types
3 Project Details Project Details
2 Milestone Milestone
1 Epic Story, Bug, Defect
Story
Sub-task Sub-task

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