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Rule to assign dependent on author

Fiona Fletcher

I have a workflow project which I have set up to have a rule so that when it's assigned for approval, it automatically sets the assignee.

But when the usual approver is the author, I want to route the issue to someone else for approval.

I've looked at workflow properties, but I can't figure out how I can do this.

I don't want to have to buy an addon as there are only a few instances where this is needed.

Accepted answers

Martin Bayer _MoroSystems_ s_r_o__

Hi @Fiona Fletcher how do you assign usual approver as the assignee? Are you using automation or postfunction?

All comments

Martin Bayer _MoroSystems_ s_r_o__

Hi @Fiona Fletcher how do you assign usual approver as the assignee? Are you using automation or postfunction?

Fiona Fletcher

Via the UI, I've just used the edit workflow to add a rule, to perform the action to assign to this person.

Martin Bayer _MoroSystems_ s_r_o__

Hi @Fiona Fletcher I think you will need to remove the Rule in your workflow and you can try using Automation. I tried to set up something like this. I think you will need something similar:

Screenshot 2024-02-14 at 20.56.16.png

Fiona Fletcher

@Martin Bayer _MoroSystems_ s_r_o__ Thank you - I have set that up now.

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