How to disable customer sharing option as i dont want customers to access or view other customers in the service desk portal page. For now I dont see any oprion to disable it. Below is the snapshot for your reference.
Hi @Lakshmi Kumari
thank you for your question. Do you use Organizations?
If not, option 1 would solve your problem. Setting this without using Organizations will prevent customers from sharing requests.
Hi Kai,
Thank you for your response. I was using Organisation before but not now.
I have tried using the first option, now I just need to see what is the result of changes made. I will keep you posted.
Regards,
Lakshmi
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