How to add Custom Field Smart Value in automation

Jira Admin Team

Hi i want to add a custom field "Purchase Order No" on global automation to create linked issue to other issue.

What the appropriate smart value need to call the purchase order no custom filed

I try "Purchase Order No." ~ {{issue.customfield_10281.value}}

But this not working it always having error like this 

Joseph Chung Yin

@Jira Admin Team -

Welcome to community.  Try the following syntax - {{issue.My custom field name}}.  In your rule, if you are using smart value in your JQL stmt, then you'll need to make sure it evaluates to a proper JQL.

I would recommend to use the Log Action to try to create you JQL string and then test out the JQL manually to make sure it's valid. e.g you might need to add quotes around the JQL to make it work in some cases

e.g. 

assignee = '{{issue.your custom field name}}'  

I assumed that the custom field is a string?

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.