Autopopulate Slack channel name on Organization field on Jira ticket

Manjula Arudappa

When my client submits the ticket on Slack, and the ticket gets Autocreated on Jira, I want the Slack channel name on which the Client requested to create ticket to be auto-populated on the Organization field on the created JIRA ticket, how can I achieve this ?

Odd_lynice

Hi @Manjula Arudappa 

I hope the recommendation made in this community post helps you achieve your end goal.

 

Get the slack channel name in a field of the ticket 

 

Theodore