Jira plan upgrade

Question

Hi Pat,

I’m ready to order our licences, I read the instruction you send to Phil, I selected annual plan for twelve users and I would to confirm with you if the amount i see in standard or premium case, is the annual total for the 12 users or is the annual amount of each user.

Please confirm to me and I finish the order today.

Jehan Bhathena · Answer

@Sylvain Brodeur if Andy's answer helped

Would suggest marking it as Accepted.

Andy Heinzer · Answer

Hi @Sylvain Brodeur

I see that you have a support ticket related to the billing of your account over in https://getsupport.atlassian.com/servicedesk/customer/portal/74/GROWTH-39669 I recommend following up there if you have additional questions or concerns.

Thanks

Andy

Jehan Bhathena · Answer

Hi @Sylvain Brodeur ,

Adding to Walter's thread, I assume you're looking to procure more seats for your site, if you're on a monthly payment system then you can manage your own seats thru the billing portal https://www.atlassian.com/licensing/purchase-licensing/howtopay

https://admin.atlassian.com/billing/

If you're procuring the seats via a vendor would suggest sending them a direct mail to raise a request and quote thru them for procurement.