Hi @vivek_kv
Kindly checkout this link for the solution - https://confluence.atlassian.com/jirakb/unable-to-invite-a-user-at-least-one-user-has-an-account-that-is-deactivated-or-suspended-1295680102.html
If that doesn't work, you can reach out to Atlassian support directly as they will be able to resolve the issue quicker - https://support.atlassian.com/
Hope this helps!
Thanks,
Sharu
Empyra Software Solutions
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