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Changing the order of resolutions per project

Pierangelo Repetti

Hello,

At present, the order of Resolutions is the same for the whole Jira instance.

We'd like to change the order and the default of Resolutions by project (Company-managed projects only).

For instance, Project A has a default of Unresolved and shows Won't do as second choice. Project B has a default of Done and shows Unresolved as second choice.

Is that possible ?

Thank you

Accepted answers

Sharumathy Krishnan

Hi @Pierangelo Repetti

Currently the feature to re-order the resolution based on the project level is not available. There is a ticket with Atlassian, you can watch & vote the ticket. You'll be notified if they have any feature development - https://jira.atlassian.com/browse/JSWCLOUD-24167

But if you would like to limit the resolution based on the project, you can achieve it through the workflow properties. Kindly check out this - https://valiantys.com/en/blog/atlassian-administration/jira-workflow-limiting-resolution-field-options/

Hope this helps!

Thanks,

Sharu

Empyra Software Solutions

All comments

Hello @Pierangelo Repetti

Yes, the order can be changed.

To do this:

Press a dot on your keyboard and type Resolutions (much faster way)
You will be presented with this screen:

3. Use the arrows within the Order column to move them up and down - for example Done was first, I clicked on the down arrow and it moved down

Pierangelo Repetti

Hi @Nikola Perisic

that's an order valid for all the projects in our Jira. I want to change the order for just one project.

Thank you

Sadly no, this cannot be changed per project, it reflects to all of the projects

Sharumathy Krishnan

Hi @Pierangelo Repetti

Currently the feature to re-order the resolution based on the project level is not available. There is a ticket with Atlassian, you can watch & vote the ticket. You'll be notified if they have any feature development - https://jira.atlassian.com/browse/JSWCLOUD-24167

But if you would like to limit the resolution based on the project, you can achieve it through the workflow properties. Kindly check out this - https://valiantys.com/en/blog/atlassian-administration/jira-workflow-limiting-resolution-field-options/

Hope this helps!

Thanks,

Sharu

Empyra Software Solutions

Pierangelo Repetti

Thanks @Sharumathy Krishnan I see the feature has currently just one vote...no hope to see it implemented I guess. Anyway, I'll add mine.

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