New board missing, old deleted boards reappearing

James Percy

Has anyone had an issue recently where new scrum boards have disappeared and old deleted boards reappeared?

 

I've checked both in the side panel board selection component of the project as well as in the general boards configuration page and the board is totally missing.

It almost feels like an old backup of our project has been restored and new settings lost?

Trudy P Claspill

Hello @James Percy 

Are you missing any issues?

Do you have third party apps that provide functionality for backing up and restoring in that manner, because that is not a native feature of Jira.

If a user deleted a filter on which a board was based, that could cause the board to become inaccessible, and not be in the Boards list. They should've received a warning if they attempted to delete a filter used as the basis for a board, but Jira would not prevent them from deleting it.

Could your permissions to see the filter have been removed? That could "hide" the board from you.

Could the board's name have been changed?

Do you have a saved link for the board that you can try to use?