I'm trying to add a user to Jira Service Management (Free) and I get the following error:
This user has a Jira account and had previous access. When I try to add the user again, it doesn't work.
Hi @ICT
Go to Settings () > User management.
Select a user on the Users page.
If the user is deactivated there, enable access to the site.
It looks like you're new here. Sign in or register to get started.
