How to add fields to existing custom modal window between workflow steps?

Юлия_p3mqih

Hey, 

There is already created modal window in the custom workflow with specific fields. But now I need to add new fields to the same modal window to gather feedbacks (I need smth like "Rate" with a drop-down to enter numbers from 1 to 10 and "Feedback comment" field). Unfortunately, I couldn't find any info on how to add couple of new fields to the existing custom modal window when transferring the ticket from 1 status to another. 

The issue is that we don't want to create any new modal to the flow and would like to reuse existing by extending them with couple of new fields.

Please, help me to understand if its possible and how to do that? 

Thanks!

Jeroen Poismans

Hi and Welcome to the Atlassian Community!

Let's start of with mentioning that you will need jira admin priviliges to do the following.

There are several ways of doing this:

• Screens overview
• From the workflow

We will try and do it from the workflow here. Locate the workflow and the transition where this screen is shown. Select the transition and by doing so you will see the name. of the screen:

Click on the screen name and to will be able to add fields to the screen. Be carefull, if this screen is used in other workflows, the changes will persist there too!

Regards!