Enabling the formatting bar for custom text fields

Question

I have a custom text field that I'd like users to be able to format when adding text (i.e. the formatting bar opens when the field is clicked enabling the user to bold, highlight and number text etc).

I read that this could be done by changing the renderer to 'Wiki rendering in issue field configuration. I made this change but the field still appears as plain text without the formatting bar - where I did I go wrong?

Trudy P Claspill · Answer

Are you sure that you changed the Renderer in the Field Configuration that applies to that type of issue in that project (according to the Field Configuration Scheme associated to the project)?

On what type of screen are you viewing that field? Is it the Create Issue dialog? The Issue Details screen? A screen associated with a workflow transition?

It is a long shot, but did you confirm that the modules for the Wiki Renderer macro are enabled. See the last section on this page:

https://support.atlassian.com/jira-cloud-administration/docs/configure-renderers/

Adam Taylor_xih0w1 · Answer

Thanks for looking into this @Trudy P Claspill - I've attached an image of the config and how the field appears on an issue

Adam Taylor_xih0w1 · Answer

Hi @Trudy P Claspill thanks for looking into this - I've attached a screenshot of the config and how the field appears to a user.