Automation: Link Issues created by same reporter, except for ...

Question

When a new issue is created, I want to search for all Issues by the same Reporter and link them to the newly created issue.

That part is easy - I know how to do (see screenshot)

The additional requirement is:

don't link any issue IF the reporter is Reporter1 or Reporter2 (these are technical users that are creating many issues, that don't need to be linked)

Question is: how do I add that condition "Report != report1 AND Reporter != reporter2"

Thanks in advance,

Bernd

Bernd Anderer · Answer

Hi Luiz,

thank you for your answer. Actually - that is what I tried (see screenshot)

Where I do have a problem, is the THEN statement. For my understanding, when both IF are true THEN the For JQL should be executed.

That is apparently not what I did :-) But I am struggling with Automation on how to express this.

Do you have an idea how exactly I can achieve that?

Luiz Ricardo Pereira da Silva_722m6l · Answer

Hello @Bernd Anderer
If the 2 users are fixed, create 2 more variables with these users and add them in a conditional that, before the Branch action, places these users as an exception.

I hope this helps you.
Please let me know if this solution worked.