Hello, I need to know what is the configuration of authentication policy for portal only customers in Jira service management (Password expires, Password strength...) don't know where to find this configuration in jira
Hello @Fatima AALLA ,
For the password policy, you may want to visit this page: https://support.atlassian.com/security-and-access-policies/docs/manage-your-password-policy/
From this page, the answer you are looking for:
You can’t create a password policy for Jira Service Management customers with portal-only accounts. These accounts must have a password between 8-100 characters in length. Learn more about portal-only accounts.
Hello Nikola, thanks for you response, we want to understand the config behind the passwords for portal-only customers is it documented somewhere? for example the accounts are locked out after wrong password trying what will happen?
I need to provide screenshots of the configuration of the password settings
There is no limitation on how much wrong passwords you can enter.
Reference: https://community.atlassian.com/t5/Jira-Software-questions/What-is-the-limit-of-unsuccessful-login-in-Jira-Can-this-be/qaq-p/1745863#:~:text=You%20have%2010%20attempts%20and,force%20attacks%20on%20your%20environment.&text=Community%20Leaders%20are%20connectors%2C%20ambassadors%2C%20and%20mentors.
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