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How to add all configuration of Project A to Project B in JIRA Service Management single instance

S Jena

Hello Team,

We have created JIRA Service Management Project A with different groups, request types and customized workflow.

Can we copy the same request types with workflow to Project B.

Is their any way to add all configuration & data of Project A to Project B in JIRA Service Management?

Please guide me in the above issue.

Thanks

Swopna

Accepted answers

All comments

Jack Brickey

If you are using Company managed project then you should use the same schemes and field configurations. The other thing to consider is whether you can use one project.

Nikola Perisic

Hello @S Jena ,

Yes there is an option like this.

When you create a project there is a checkbox "Share settings with an existing project". When you check this, you get the option to Choose project:

Screenshot 2024-01-30 at 12.00.12.png

S Jena

Thanks @Nikola Perisic for the quick response.

Can we add the same in existing Project B?

Means I have Project B and i want to add Project A configuration in Project B.

Is their any option to merge in existing created project?

S Jena

Thanks @Jack Brickey for the quick response.

Yes i am using the Company managed project.

Can we add the same schemes and field configurations in existing Project B?

Means I have Project B and i want to add Project A configuration in Project B.

Nikola Perisic

Yes, you can. do this with this option, as a pre-requisite Project A needs to be created so project B can inherit the settings from project A.

Hope it is more clear.

Jack Brickey

Yes. However, depending on your exact goal and how different the projects are will dictate how much manual effort is required. For example, if you want to have the same workflows, issue types, request types, notifications schemes, permission schemes, automation, screens, fields, etc. I would refer you to the documentation. Here are a couple of links but again you need to really outline your goals and then research the docs.

configuring-workflow-schemes

Copying+an+existing+notification+scheme+and+associating+it+with+a+project

Jack Brickey

Yes and it may be easier to create a new project in this way, and then manually move all the issues from the old project to the new project. You can use CSV export/import for this. Again, it all comes down to your requirements. You might be able to get away with a few scheme changes. You just need to ask yourself what's really important here.

Nic Brough -Adaptavist-

To be clear, it is not "add the configuration", it is "change the schemes so that project A and B use the same schemes"

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