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Customer service management is only available in company-managed projects.

Michaela_lywwbg

Are there any plans to have this available in a team managed project

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Brant Schroeder

@Michaela On the roadmap it looks like additional templates are coming in Q2 this year so possibly then. https://www.atlassian.com/wac/roadmap/cloud?status=future;comingSoon&search=template

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