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Why are epics from the same project not displayed on other dashboards?

Mathias Mohrs_ozw3u8

Hello everyone!

I have the following problem:

I have created a new project and then created some epics and already attached user stories to these epics. I also created a custom field for the teams, so that each user story now has a dropdown where you can select "Team 1" or "Team 2", for example.

Then I built two separate boards for each team within the same project which is filtered by project and team name. This also works - on the dashboard for "Team 1", only the user stories that are assigned to the team are displayed.

Now I come to my problem: On the initial board, where I created all epics and user stories, I can also see all epics in the epic view of the backlog. Unfortunately, this does not work on the team boards. There I can see the correctly assigned user stories, but the epic view is empty.

How can I make sure that the teams themselves can also see the epics on their board?

Best regards

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Trudy P Claspill

Hello @Mathias Mohrs

Can you share with us the underlying filter that you used for each Team board?

In order for the teams to see the Epics on their boards, the filters for those boards need to be constructed in a way to include the Epics.

If you show us the filters then we can make suggestion about how to accomplish that.

Mathias Mohrs_ozw3u8

Thank you @Trudy P Claspill ! It is quite simple as i am testing everything! This is the board filter:

"project = DEV and "Teamselection[Dropdown]" = "Team 1" ORDER BY Rank ASC"

The part with "Teamselection" is the customfield that i have created in order to filter the related team tickets - this works fine.

The filter for my "Epic Overview" board is simple "project = Dev" - there everything works fine: I can see all the User Stories and Epics in the backlog.

What do i have to do now?

Trudy P Claspill

Hello @Mathias Mohrs

Did you set the Team selection field in the Epics?

The filters will retrieve only the issues where that field has been set to the matching value. If you didn't set that field in the Epics then they won't be included in the board using that filter.

Mathias Mohrs_ozw3u8

Thanks @Trudy P Claspill . That was it!

But since I have tickets from several teams on an epic, I can no longer use a dropdown on the epic but have to make a multiple selection, right? Because team 1 should see all epics in the backlog where they have tickets and team 2 should also see the epics where team 2 has tickets. So i have to select only one team on tickel level, but both teams on epic level, right?

Or is there another solution?

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