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parent issue in specific project

Steven Vits_rbe6i1

I want to create a rule where comments on linked issues are copied in all related issues only when the parent issue is in a specific project.

I got stuck for the moment and do not use scriptrunner.

trigger: all comments

if linked issues are present

then I think i have to determine the location of the parent but it constantly failes.

Some help is wanted to get the first basicsteps in Jira Automation.

Accepted answers

Trudy P Claspill

Hello @Steven Vits

You can access the project key of an issue's parent issue with this smart value:

You can use an Advanced Compare condition to compare that to the key of the project that matters.

All comments

Trudy P Claspill

Hello @Steven Vits

You can access the project key of an issue's parent issue with this smart value:

You can use an Advanced Compare condition to compare that to the key of the project that matters.

Steven Vits_rbe6i1

Thank you very much for your reply @Trudy P Claspill.

I tried your smart value but got a blank value in return.

these are my steps for the moment to try it out:

1. when issue commented (all comments).

2. If linked issues are present all link types

3 create variable (a nobel try to work with vars). Varname ParentIssueKey, smart value {{issue.parent.project.key}}

4. Web request to be able to visualize what is happening:

{
"IssueKey": "{{issue.key}}",
"parentIssue": "{{issue.parent}}",
"parentIssue2": {{issue.parent.project.key}},
"parentIssue3": "{{issue.parent.project.key}}",
"Projectkeuze": "{{userInputs.ProjectKeuze}}"
}

the return:

{
  "IssueKey": "Key-12",
  "parentIssue": "",
  "parentIssue2": null,
  "parentIssue3": "",
  "Projectkeuze": ""
}
5. lookup issues jql :parent = {{issue.parent.project.key}}

LOOKUP ISSUES
There was an error executing a search during custom value definition: .
Custom Smart Value JQL Search: "parent =" - Error in JQL Query: Expecting either a value, list or function before the end of the query.
Probably being new in jira automation I'm missing something here.
There are in this test 2 issues involved, Key-12 and KK-297. The first is cloned (child) by the second (parent).
is there a way of figuring out what I am missing?
thanks in advance
regards

Trudy P Claspill

Hello @Steven Vits

There has been a misunderstanding.

When you said "parent" I assumed you were using the term as Jira does, to indicate a Jira-recognized parent/child relationship such as between a task and a subtask or between an Epic and it's child issues.

In your latest reply you have indicated that you are referring to cloned issues. That uses generic issue linking and is not recognized by Jira as a parent/child relationship. The "parent" field is reserved for the recognized parent/child relationships.

When you clone an issue, do you see an entry added to the Issue Links section for both the original and new issue? Can you provide a screen image of the issue where you would be entering the comment that triggers the rule? In that image I'd like to see the Issues Links section. Please then indicate which issue in that section you consider the "parent".

Are you trying to copy the comment to issues linked to the child, or to issues linked to the parent?

Also, please show screen images that show your complete Automation rule.

Steven Vits_rbe6i1

Thank You for the clear understanding, it seems indeed I was missing some correct defining of the terminology.

Wat I am trying to do is copy comments when the master clone is in 1 specific project.

The left Issue is the 'master' and the right one is the 'slave'.

When master or slave I do want the comments be copied in each other only when master is in project TP.

I do see now my previous actions do not stand further because they are complete wrong due a lack of knowledge on my behalf.

What I intentionally (succesfully but unwanted) created was a rule that copied all comments of all related issues on the tenant.

After that I got stuck finding the parent Issue. that is never going to work due lack of a parent issue.

In this Case I shall have to look after the 'Is cloned by' by and 'clones' in at least one 'related issue condition'.

I will search further on that. maybe it will be necessary to provide 2 rules, 1 for cloned by relation and one for clones relation.

Thank you for clearing out my misunderstanding, feel free to provide me some tips and tricks on this solution.

regards

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