When an issue is created, copy custom fields from the Parent/Epic

Question

JIRA Cloud > Company Managed Project > Templates for JIRA

When creating a new Issue (Story or Bug), I would like to auto-populate 2 custom fields from the Parent (Epic) down to the new Story.

I've read multiple posts with the same or similar issue and attempted what seems to be the most common solution, however I cannot get it to work.

Here is the Automation Rule I tried as well as the error log.

The puzzling thing is the error log, because the custom field is definitely assigned to the Project.

Bill Sheboy · Answer

Would you please post an image of your Edit Issue action?  Thanks!

christopher.branaman · Answer

Yes it is the one from Advanced Roadmaps. And I "think" I tried doing it the way it was suggested using smart values.

In the Epic (parent) template card, under smart values I selected the two custom fields with a value of parent.

In the Story template card, under smart values, I selected the two custom fields with a value of

primaryIssue.customfield_0001

primaryIssue.customfield_0002

That did not produce any results.

Bill Sheboy · Answer

Hi @christopher.branaman

Are all of the fields you want to use in both issue types for the parent and child issues?

Is the "Target End" field you are referencing the one from Advanced Roadmaps?  If so, I believe such fields are not fully supported by automation rules (by name), and the work-arounds involve using the custom field id with a smart value, such as @Jack Brickey describes, with an advanced edit with JSON.

https://jira.atlassian.com/browse/AUTO-994

https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Date-picker-custom-field

Kind regards,
Bill