Backup of Assets

Question

Good afternoon,

I have premium licensing in Jira Service Management and I am going to use the option provided by Atlassian to generate a backup.

I would like to know if the Assets are installed in the backup, and if not, how can I do it?

Thank you for your help.

Dave Mathijs · Accepted Answer

Hi @David Arévalo , assets are not included in the cloud backup.

Therefore, you need to purchase a third-party app.

An example of such an app is Insight Assets Backup & Migration

John Funk · Accepted Answer

Another would be the Revyz Assets Data Manager for Jira app - https://marketplace.atlassian.com/apps/1232736/revyz-assets-data-manager-for-jira?hosting=cloud&tab=overview

Full disclosure, I am an advisor for the app.