Is there a way to automatically download all attachments received from the request to a local server. For standard plans the attachments disappear for old requests. Manual downloading would take a lot of time.
Hi @Karishma ,
Now clear on what exactly you are wanting to do. Are you trying to download the attachments from a Jira Service Management ticket? If you want to download the file to a server, would just access the ticket from the server and select download.
Other wise, you can try using API calls from the server.
See post below:
https://community.developer.atlassian.com/t/download-attachment-from-rest-api/40860
Hope this helps.
Our previous support portal Netsuite had a repository where we could find all attachments received and then we could download all at once. These attachments were part of separate customer cases.
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