Why Keep Getting 401 Error when accessing API

Question

Fighting this for days now. Using standard code in the API documentation here to get a list of projects for my account. Not sure what to do. Have tried the following alternate methods including:

1) Atlassian Python Library

2) Jira Python Library

3) Requests Python Library

4) Postman

Are there any settings when you create the token which I have missed?

Mohammad Hariri · Answer

Thank you for the suggestion. I have tried it and still the same error. I am wondering if there is a setting on the server side to enable API access. Any ideas?

Nikola Perisic · Answer

Hello @Mohammad Hariri ,

I am using Postman to make the API calls. You would need to go to the Authorization page:

Then you would need to choose the "Basic auth" from the dropdown menu.

After that do the following:

* For the username enter your email address that your Atlassian account is associated with (this counts even if you have used Google, Microsoft way of SSO)
* For the password, you need to generate your Jira API key:

Then use this key as the password, and click on the "Save" button in Postman, so it can authenticate.