When a ticket is transitioned to done I want a pop up to appear with fields to be populated

Question

Hey

When a ticket is transitioned to done, I would like to have a screen appear that requires additional fields to be completed

I believe this is done through the workflow transition and maybe post functions?

Any knowledge on this that you can share would be great

Thanks

Sherry

Jack Brickey · Answer

Hi @Sherry Nightingale , assuming you are using a Company Managed project then follow these steps:

* create a new screen with the fields you want
* go to project settings > workflows
* edit your workflow and double click the transition to Done
* in the pop up add the name of your new screen
* save and publish workflow 
* test it out

Robert Wen_Cprime_ · Answer

What you''re looking for are transition screens.

You can define a screen to appear when a transition occurs as seen below.

More information here: https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/