nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Display transition in the customer portal | Customer cannot see transition

I've added a 'Display transition in the customer portal' for escalation, although some of the portal customers do not see the 'escalate' status

Is there a certain permission they need for this?

Accepted answers

Marc -Devoteam-

Is the permission "Transition Issues" granted to "Service Project Customer - Portal Access"?

All comments

Marc -Devoteam-

Is the permission "Transition Issues" granted to "Service Project Customer - Portal Access"?

Andreza Santarém

Hi! I'm having the same issue and the permissions are granted... Any tips?

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