Yet Another 401 Error

Mohammad Hariri

Hi,

I have been banging my head for a couple of days now and have not been able to access Jira through API using Atlassian or Jira python library. I have created a personal token which I use to pass to the server but no luck. I see Many posts here about 401 error but have not found a fix. Can anybody here help? 

Here is my code:

1) I installed library - pip install atlassian-python-api (same if I wanted to use Jira library)

2) Access the information:

from atlassian import Jira

import json

jira_url = 'https://HOSTED_SERVICE_URL/rest/api/2/field'

username = 'XXXX@XXXX.com'

api_token = "AAAAAAAAAABqze77sUyxKPCBfmZTWZ6"

jira = Jira(url=jira_url, username=username, password= api_token,cloud=True)

results = {}

boards= jira.get_issue(issue_id_or_key="COES-10")

3) I get:

"name": "HTTPError",
"message": "Unauthorized (401)",

unknown

Hello @Mohammad Hariri 

Firstly, stop banging your head on a table and start thinking like a programmer. If you have problem with your code, isolate it by trying another method.

Some other methods:

1. Use a REST API test tool like Postman to confirm the request and username + token combination is valid.
2. Use the native Python Request library to confirm the fault is not the other library.

Also, try reading the Atlassian Python Jira Module document more thoroughly, as I can see at least two major faults in your request.

1. You have called jira.get_issue(key) but there is no such function, it is just plain jira.issue(key).
2. Your URL indicates you are making a call to /rest/api/2/field , which is the Get Field endpoint, which means you should probably be using jira.issue_field_value(key, field)

All of this is described in the Manage Issues section of the library's documentation.

Lastly, as has been widely reported for many  years (if you do some Googling), that public Python library was built for Jira SERVER and calls only v2 endpoints, some of which are called differently in Jira CLOUD, so some of the functions simply don't work. You really, really should consider de-coupling your code's dependency on that library and use the native Python Requests library instead if you intend to interact with Jira Cloud exclusively.

Anyhow, have fun on your learning journey.