Display the Trend of Unresolved does not corelate to cumulative flow diagram

Question

Why does it seem that the Display the Trend of Unresolved does not corelate to cumulative flow diagram?

The cumulative flow diagram seems to have an upward trend while the Display the Trend of Unresolved goes up and down

Filter: project in (xx, yy) AND issuetype in (Bug, Issue, Task) AND status not in (Done) AND (labels is EMPTY OR labels not in (Backlog)) ORDER BY key ASC

Thinking about this further is it because the Display the Trend of Unresolved is a daily value, meaning if on Oct 8, Created was 10 and Resolved was 12 the blue line would be at plotted at -2 for that day. Then this is confusing as we have had days where the resolved is higher than the created but the cumulative flow diagram does not show the dip.

Walter Buggenhout · Answer

Hi @Jake.Saliba and welcome to the Community!

The cumulative flow chart is based on the statuses of your issues whereas the created vs resolved chart looks at the resolution field being set. They are very different diagrams. Your observation on the screenshot you included is entirely right: if you do create 10 issues today and only resolve 3, then the pile of unresolved issues will increase by 7. It does not take into account what status these issues without resolution are in.

The cumulative flow diagram displays issues and the status they are in at a given point in time, showing you where they are towards completion. In that sense, it is more detailed in information, showing you bottlenecks in your process, but based off different information (status instead of resolution).

Hope this helps!