Hi team,
How to fetch/collect all the jira comments contains @xxx-team?
Our team has a service account called XXX-team, we want to collect all the comments in jira issue who @our team directly for help.
One way that I could think of was using the 'Search for Issues' in JIRA Software.
In JQL, search for below JQL:
comment ~ "xxx-team"
In above query, xxx-team should be username for JIRA service account.
Thks Ankush for your reply. Yes, this way can work. But it only returns all the issues, we need to further collect the comments. Do we have a more efficient and direct way to get all the comments with @mention.
Unfortunately I am not aware of a cleaner way. Pretty positive that there would be something 'admin' privileges can get you in this regard.
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